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Substitution Customer Service

Tonight on the way home I stopped at a fast food chain and ordered a simple request. I got my meal and something told me to check it tonight. It was wrong. I backed up to the window and told the gentleman who took my order. He told me they were out of what I wanted so they just gave me what he thought I would like. I was not notified that they were out of my choice, I was not notified of other choices that I might be interested in. I was given what ever he had at his discretion. So instead of going the extra distance to talk to me they substituted my meal with bad customer service.

Up next What Does Your Product Do? When I look at products I always ask myself the following: What does your product do? Does it make my life easier? Is it new and unique and fills a Disposable Culture Almost 20 years ago I bought a John Deere lawn tractor for my yard. I had been envying one for a long time. We had one growing up and I knew as
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